Useful tips for plumbing and unclogging

Leakage and unclogging your pipes

Unclogging is one of the most common requests for fixing. Immediate damages of leakages could usually be stopped by taping or covering the leak and placing buckets under it. You might face loss in functionality and comfort for your sanitary water and heating. We believe you are handy but you are not an expert – you have other things to do than being passionate about plumbing. Get an expert to avoid collateral damage, stop the leakage, secure it and fix it. This is what you can do.

Leakage	Unclogging
You’ve located the leakage and you’ve placed a bucket underneath it	You’re not sure if you should use liquid acid, a vacuum- or water pressured solution?
The more time passes, the more water you loose	You used either vacuum- or water pressured unblocking for your copper or steel piping
You have checked any leakage or water shortage elsewhere in the house. You have checked your central pipe.	Used a plunger to unclog the drain, but it did not work
Fixing the leakage takes time and you should proceed with caution	You’ve called an expert but the problem remains or got worse?

You don’t like to spend your time surfing? You can check out hereafter your approach to the most recurrent plumbing problems and a guide to your next step: see if you can fix it yourself or ask help as fast as possible, when it fits you best.

A leakage in your house

A leakage is easy to detect… you cannot miss it and it pops up when you really have other things to do. Although you can interfere to “stop the leaking”, make sure it is fixed, repaired and secured. Get the right support, don’t wait too long after you detect it. The urgency depends on how long the leakage started before you detected it and which other elements in your water circuit could also be damaged – visible or hidden.

Don’t know how to proceed? “doing it yourself” is not an option, we can help you. Send us a short description of your request, we select the right technician for you and plan the intervention according to your ideal moment – when it fits you best.

Unclogging the smart way

Unclogging is the most classic fixing and often you could solve it yourself. Liquid acid is not always a fast and “easy” option to unclog your pipes.

In general, you should only use acid liquid in case of plastic pipes (usually in a new built housing or renovated house). If you have copper or steel piping it is highly recommended to use either vacuum- or water pressured unblocking. Acid liquid can damage the steel and copper pipes, especially old ones. Of course, there are different liquid acids for different materials and metals – so, if you want to use acid liquid, make sure the chemicals match your material, using the right acid liquid for your specific pipe material.

Fixing your toilet

IT is a classic, you push the flush of your toilet and no water flushes. Here are some hints to check and eventually fix it yourself. Take a look to provide valuable information for your technician in order to fix your problem swiftly.

1. Do you see water in the toilet or is it dry? If dry, you have a leakage below.
2. You have water in the toilet but pushing the button to flush does not work? Check if there is water in the reservoir.
3. Before opening the reservoir, make sure the tube leading to the reservoir is open and water can run into it. For this follow the tube going into the reservoir until a small valve. Move it, if you hear water floating in, problem could be solved. Just wait until the reservoir is fully loaded, then flush your toilet. If nothing changes put the valve back in the original position.
4. Open the water reservoir and lift the cover plate. You can do this by unscrewing the ring holding the button to flush. Uncertain? One more thing to look for before opening or calling the expert...
5. Do you have water in the other pipes in your house? Is the problem only in your toilet or do you also face water problems in other locations? Also, check if your central water pipe – probably in the basement is open and if water is floating in your house.

Now you have a clear view on your problem, if you are not exactly sure on how to check the situation in your, just contact us and help can be on its way. How does it work?

Bathroom and kitchen check-up

You note something strange in your bath or shower? Water is dripping or there is no water at all? The water has not enough pressure or your water temperature is not as expected? What can you do immediately to either solve it, diagnose it or secure it until expert help comes your way?

No water in shower, bath or kitchen?

1. If you don't have water in your shower, kitchen or bath, the solution can be easy. A valve is closed in your house – probably in the bathroom itself, under your sink or at your central water supply (usually in the basement).
2. Open the tap above the valve, then move the valve. See if turning the valve does not solve your problem. If not, bring the valve back in the original position. If the valve is open and that is all there is to say an urgent visit of an expert is highly recommended to make sure your problem is well identified and can be solved then. You can book here
3. Of course you checked if you have water in the other locations of your house! Is the problem only in one location or is there also no water in other locations? It could be a broken or damaged water pipe which can cause severe damages. Not sure how to check or no time? We can help with an expert that matches your time schedule so you can go on with your daily routine and get that problem fixed quickly.

Experienced a bad intervention?

You do not have time for a “DIY”? You had already someone at home but he could not solve your problem? You are disappointed because the price and quality of the intervention do not match your expectations? Your "usual guy" could not do it? Now, are you hesitating on a next intervention to fix it? We know your time is precious; but waiting for the problem to go away or get even worse is not the best solution.

Send us a brief description of your need. We select the right technician for you and plan your intervention according to your ideal moment - when it suits you best. Or, contact us by direct message (Whatsapp) and we will contact you to define together the best solution.

In any case, we offer you a fixed price and you only pay when you are satisfied - after the intervention. A few days later we ask you for feedback by phone, making sure everything is fine and as planned. We suggest you check our “FAQ” Frequently Asked Questions section before booking.

Do not get frustrated, get a second opinion

You googled a fixing service for plumbing and declogging, or you got someone's number by referral, the guy seemed sure of his solution, but you're not entirely sure it worked. In addition, the decrease in your comfort at home has become a “hot topic” at the dinner table in the meantime.

Maybe it's the second or even the third time in a while that you had the same problem or had to buy another spare parts you did not know about. And still, your problem is not solved. erhaps you have just renovated and you are not sure if you should get another opinion. Or maybe the technician came for 5 to 10 minutes and he charged you a full hour without your problem being solved completely.

Worse, you have been living with your problem for some time and you have even started cheating your own heating system, boiler or sanitary installation ... either to get it restarted, to skip its safety checks or to manually change its functions. The more time passes, the more likely you are to cause serious damage to your installation. Your next intervention must resolve your unacceptable situation!

What does a Dingdone intervention? What can you do to prepare the intervention at best?

Cleared access to your problem:

We are sure you provide good access to your problem zone at home. By having direct access and a bit of clear space in front of your problem, our certified technician can directly get to work and make sure, he fixes your problem asap.

Your availability by phone is key

You will get an email confirmation AND a phone call by the technician to confirm the exact timeslot. After this call you have his number to provide further infos or contact him in case you have unforeseen timing issues, making sure you can re-schedule if needed.

Send some pictures to the technician:

A picture says more than 1000 words. Here you can make a big difference, allowing the technician to prepare himself even better, taking along often small but relevant parts to do the fixing. Send us your pictures using WhatsApp or send them via email to info@dingdone.be.

Last minute change of your planning? No problem, we are flexible!

You can either cancel or postpone your intervention for free up to one hour before the scheduled date. Please contact the technician directly for this. Unless he has your new timing proposal, he considers you are present and the intervention is planned.